Over the past several days, the UNCG Police Department has been contacted by several individuals in regards to fraudulent phone calls pertaining to money owed by the victim. The phone calls appear to be legitimate because the caller spoofs their phone number making it appear to be a local, state, or federal law enforcement agency. In a recent call, the caller claimed to have arrest warrants for the individual in reference to a student loan debt. The caller offered the individual a payment plan/lump sum payment in order to have the arrest warrants rescinded. The caller then instructed the individual to obtain a pre-paid credit card and requested the card information. In most cases, the caller has an aggressive tone and does not want the person to hang up for any reason. Law enforcement agencies will not solicit money in lieu of criminal charges. Do not be afraid to ask questions or to hang up in order to call back and verify that the call is legitimate. Crooks use clever schemes to defraud millions of people every year. They often combine sophisticated technology with age-old tricks to get people to send money or give out personal information. They add new twists to old schemes and pressure people to make important decisions on the spot. One thing that never changes: they are stealing money. Stay a step ahead with the latest info and practical tips from the nation’s consumer protection agency at http://www.consumer.ftc.gov/scam-alerts.

What is SpartanAlert?

Posted on Thursday, August 7th, 2014 by University Police under Police - General Information.

SpartanAlert is website created by UNCG to post Emergency Alerts, Timely Notifications and general information for services provided through the university. For instance, during inclement weather several departments will post closing and opening times and any other important information that you may need to know to prepare for the upcoming situation.


February 20, 2015 12:40 p.m.

Over the last several months, UNCG students have been receiving telephone calls from callers claiming to be with Internal Revenue Service (IRS), local Police Departments, and Sheriff’s offices. The callers tell the students they owe money for various reasons. The callers are spoofing the telephone numbers of the agencies to make the call seem more legitimate. If the student hangs up, the caller calls back almost immediately and spoofs 911. 

There are three parts to the “signature” of this attack:

  1. The victim receives a telephone call with a spoofed caller ID to make it appear to be from either the IRS (they often spoof the “1040 hotline”), a law enforcement agency geographically close to the potential victim’s location, or 911, the emergency contact number used in the United States.
  2. The victim will be told that they have committed a crime, which may include running a red light and being caught by a traffic camera, failing to appear for Jury Duty, failing to pay your taxes or failing to pay them on time, or, if an international person, having a problem with immigration paperwork.
  3. The victim will be instructed to send a payment immediately, with amounts ranging from $500 to $2,500, and threatened with immediate arrest if they fail to comply.

This is a known scam and alerts have been issued by the FBI to the public.  No law enforcement agency will ever require a payment over the phone.  If you receive this type of call, tell the caller that you know that this is a scam and that you are contacting police.  Hang up and do not answer return phone calls. 

If you would like to learn more about the scam, please refer to the Federal Trade Commission at http://www.treasury.gov/tigta/contact_report_scam.shtml.

If you wish to report the call, please file a complaint through the Federal Trade Commission at http://www.treasury.gov/tigta/contact_report_scam.shtml  and submit the required information.  If you have already been the victim of this scam and paid money or if you have other information, please go to our online reporting page at http://police.uncg.edu/OnlineServices/Reports/PoliceReport.php contact the UNCG Police at 336-334-5963.

Keeping you and our campus safe

No one likes to imagine a disturbance to the peace and safety of our university. While we hope that a crisis or emergency will never occur at UNCG, the university has made emergency preparedness a priority. It has in place an Emergency Planning and Response Team (EPART) and a Chancellor’s Crisis Policy Group which are ready to be activated if an urgent situation arises.

UNCG’s response system helps ensure campus-wide awareness of how to respond to crises. It is based on a strategically-developed and continually updated Crisis Communication Plan. By using multiple communication systems, the university will provide rapid notification to more than 18,000 students and 2,500 faculty and staff.

What you can do?

Learn about UNCG’s safety measures: Your safety is our number one concern. By familiarizing yourself with the available resources UNCG has in place, you will be informed and prepared in the case of an emergency. Explore UNCG’s emergency plans and safety measures.

Take safety actions: Update your cell phone with emergency phone numbers and learn where to report safety hazards. Use UNCGenie to update your contact information and register your cell phone to get UNCG emergency text messages. Learn more about safety actions.

Receive emergency notification: Find out about the ways that you can receive emergency notifications from UNCG, including text messaging, computer pop-up notifications and RSS feeds. Learn more about emergency notification.

Click here to learn how to sign up for emergency text messaging


The University Emergency Notification System is a communication tool used to notify the campus community about any situation or condition that could threaten the safety of individuals on campus. There are three types of messages delivered by the system:

  • Alerts (Emergency Notification) – An incident or condition that requires immediate attention.
  • Notices (Timely Warning) A message sent about crimes that have already occurred but represent an ongoing threat.
  • Test Messages – The system integrity is being tested.

The Emergency Notification System is designed to have overlapping methods of delivery that includes: Text Messages, Twitter, Facebook, Emails, network pop-ups, intercoms and outdoor public address system. Our goal is to keep you informed and safe.

Sign your friends and family up to receive Alert Text Messages

The MyConnect Portal allows you to add additional contact information for receiving emergency alerts from UNCG, such as parent and family member’s phone numbers.  To create your MyConnect Portal account, follow these simple instructions.

Click here to log into your MyConnect Portal.